Refund Policy
Satisfaction Guaranteed
Dental Care Center, we are committed to providing top-notch dental care and ensuring the satisfaction of our patients. While we strive for excellence in every aspect of our services, we understand that situations may arise where a refund is requested.
Refund Eligibility
Cancelled Appointments:
- If you need to cancel an appointment, please provide at least 24 hours’ notice. Refunds for cancellations made within this time frame will be considered.
Service Discrepancies:
- In the rare case of dissatisfaction with a dental service, please contact us immediately to discuss your concerns. Refunds may be issued based on the nature of the issue.
Overpayment or Billing Errors:
- If you believe you have been charged incorrectly or have overpaid, please notify our billing department promptly. We will review the matter and process a refund if necessary.
How to Request a Refund
To request a refund, please follow these steps:
Contact Us:
- Reach out to our Patient Services team at [contact email/phone number] to discuss the reason for your refund request.
Provide Details:
- Clearly explain the nature of the issue and provide any relevant documentation or details that support your request.
Review Process:
- Our team will carefully review your request and communicate with you regarding the outcome.
Refund Processing:
- If approved, refunds will be processed promptly through the original payment method.
Exceptions
Please note that certain services may be non-refundable due to the nature of dental care. These include but are not limited to:
- Emergency dental services
- Diagnostic services (X-rays, consultations)
- Customized treatment plans
Contact Us
If you have any questions or concerns about our Refund Policy, please contact our Patient Services team at Customer Support.
We appreciate your trust in [Your Dental Care Center] and strive to provide exceptional care to all our patients.
Thank you for choosing us for your dental needs!